The latest in Social Media

SOURCE: Marketwire iQuote Xpress, a worldwide provider of sales proposal, e-catalog, product configuration and reporting software, today announced it will be a bronze sponsor of salesforce.com's Dreamforce conference. The event will be held December 6-9, 2010 at the...

PC giant Hewlett Packard (HPQ) is probably going to sign a mega customer relationship management (CRM) deal with Salesforce.com for about 35,000 to 40,000 seats, a move that might end up replacing Oracle Siebel as its CRM provider. "HPQ is completely shutting down...

Shares of Salesforce.com soared nearly 16% Friday morning to $134 as investors rushed to buy into the company after it reported record quarterly revenue that was up 30% in the third quarter. The company impressed the Street with its booking and billings numbers, the...

Raju Vegesna, product evangelist at Zoho, took us on a tour of the new product that has been tested on Zoho's own support system for the last three months. Starting up, users can create multiple support portals for different product lines or departments — or however...

SOURCE:  SocialText Socialtext, the leading enterprise social software company, unveiled new offerings today that help IT leaders knock down knowledge silos across their organizations. Socialtext 4.5 accelerates a company's business performance by making it simple for...

Acumatica, a provider of cloud ERP software today announced that its cloud ERP software was highly rated among accounting and finance students at Temasek Polytechnic in Singapore. After utilizing Acumatica’s software, students quickly realized the advantages of...

Pegasystems Inc., the leader in Business Process Management (BPM) software solutions and a leading provider of customer relationship management (CRM) solutions, today unveiled survey results that underscore the growing importance of customer service in corporate...

Could customer service be the killer business app for cloud infrastructure? Customer relationship management (CRM) has weathered the credit crunch better than many other enterprise software applications over the last two years, according to Gartner. A recent European...