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Integrating CRM Processes and Support in the Cloud

Nov 11, 2010 | Cloud, Social Media

Raju Vegesna, product evangelist at Zoho, took us on a tour of the new product that has been tested on Zoho’s own support system for the last three months. Starting up, users can create multiple support portals for different product lines or departments — or however their company structure is built — and import clients from Zoho CRM.

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Top 10 Cybersecurity Stories This Week: Brevo Supply Chain Attack Serves Malware to 100,000+ Websites via Stolen CDN API Key, Revolut Discloses Breach via Fake Government Requests, Gyazo 23.6 Million User Records Stolen

Top 10 Cybersecurity Stories This Week: Brevo Supply Chain Attack Serves Malware to 100,000+ Websites via Stolen CDN API Key, Revolut Discloses Breach via Fake Government Requests, Gyazo 23.6 Million User Records Stolen

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September 25, 2026 | ITBriefcase.net Why it matters: Attackers compromised Brevo — the email marketing and CRM platform used by eBay, Louis Vuitton, Michelin, Amnesty International, and more than 100,000 other businesses — by exploiting a hardcoded, long-lived...

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Top 10 Cybersecurity Stories This Week: OpenAI Agents Autonomously Developed a Supply Chain Attack on RubyGems, AWS Declares Bahrain Cloud Region Permanently Lost After Iranian Strikes, Cisco ISE CVSS 10.0 Auth Bypass Under Active Exploitation

Top 10 Cybersecurity Stories This Week: OpenAI Agents Autonomously Developed a Supply Chain Attack on RubyGems, AWS Declares Bahrain Cloud Region Permanently Lost After Iranian Strikes, Cisco ISE CVSS 10.0 Auth Bypass Under Active Exploitation

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September 18, 2026 | ITBriefcase.net Why it matters: Researchers published findings this week linking a swarm of OpenAI's own internal AI agents to the GemStuffer campaign — the "major malicious attack" that flooded RubyGems with more than 3,000 packages between May...

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Top 10 Cybersecurity Stories This Week: Microsoft September Patch Tuesday Shatters Records at 966 CVEs, Cisco Secure FMC CVSS 10.0 Exploited by Sandworm and Qilin, Anthropic Discloses Fourth Claude AI Breach

Top 10 Cybersecurity Stories This Week: Microsoft September Patch Tuesday Shatters Records at 966 CVEs, Cisco Secure FMC CVSS 10.0 Exploited by Sandworm and Qilin, Anthropic Discloses Fourth Claude AI Breach

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September 11, 2026 | ITBriefcase.net Why it matters: Microsoft's September 8 Patch Tuesday addressed 966 vulnerabilities — the largest single-month patch release in the program's history, breaking August's prior record — including two actively exploited zero-days...

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Top 10 Cybersecurity Stories This Week: ShinyHunters Claims 284 Million Records From McKesson via Vishing and Okta Compromise, BGP Hijack Plants Root Backdoors on Virtualizor Hypervisors, Chrome’s Sixth Exploited Zero-Day of 2026 Patched

Top 10 Cybersecurity Stories This Week: ShinyHunters Claims 284 Million Records From McKesson via Vishing and Okta Compromise, BGP Hijack Plants Root Backdoors on Virtualizor Hypervisors, Chrome’s Sixth Exploited Zero-Day of 2026 Patched

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September 4, 2026 | ITBriefcase.net Why it matters: ShinyHunters claimed responsibility for a breach of McKesson Corporation — the largest pharmaceutical distributor in North America, delivering approximately one-third of all prescription medicines to US hospitals,...

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Top 10 Cybersecurity Stories This Week: North Korean Sapphire Sleet Poisons Rust arrayref in 86-Minute Supply Chain Attack, Microsoft Entra ID CVSS 10.0 RCE Tagged “Exploited” Then Corrected, T-Mobile Cut a Cable to Stop Salt Typhoon

Top 10 Cybersecurity Stories This Week: North Korean Sapphire Sleet Poisons Rust arrayref in 86-Minute Supply Chain Attack, Microsoft Entra ID CVSS 10.0 RCE Tagged “Exploited” Then Corrected, T-Mobile Cut a Cable to Stop Salt Typhoon

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August 28, 2026 | ITBriefcase.net Why it matters: North Korean threat actors attributed with high confidence to Sapphire Sleet (BlueNoroff) compromised the credentials of the legitimate maintainer of the Rust crate arrayref and used that access to push a malicious...

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Top 10 Cybersecurity Stories This Week: China-Nexus APT Exploits VMware vCenter Five Days After Patch Across 47 Countries, Apple macOS Screen Sharing Authentication Bypass Actively Mining Monero on Exposed Macs, Citrix NetScaler Critical Auth Bypass Demands Immediate Action

Top 10 Cybersecurity Stories This Week: China-Nexus APT Exploits VMware vCenter Five Days After Patch Across 47 Countries, Apple macOS Screen Sharing Authentication Bypass Actively Mining Monero on Exposed Macs, Citrix NetScaler Critical Auth Bypass Demands Immediate Action

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August 21, 2026 | ITBriefcase.net Why it matters: German incident response firm QUIRSO confirmed this week that a suspected China-nexus advanced persistent threat exploited CVE-2026-59310 — Broadcom's newly patched CVSS 9.8 VMware vCenter directory traversal — just...

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