Could customer service be the killer business app for cloud infrastructure?
Customer relationship management (CRM) has weathered the credit crunch better than many other enterprise software applications over the last two years, according to Gartner. A recent European survey of 302 European business and IT professionals conducted by the analyst firm predicts European CRM software sales in 2010 will increase 0.7 per cent, year on year.
June 12, 2026 | ITBriefcase.net Why it matters: Microsoft's June 2026 Patch Tuesday, released June 9, addressed approximately 200 security vulnerabilities — the largest single Patch Tuesday release in the program's history — including one actively exploited Exchange...
June 5, 2026 | ITBriefcase.net Why it matters: ShinyHunters leaked over 13 million Charter Communications (Spectrum) customer records publicly this week after the company refused ransom demands, exposing names, email addresses, home and company addresses, nearly 10...
What happens when a venture capitalist gets surgically targeted by cybercriminals? He builds a company to make sure it never happens to anyone else. Jeremy shares the SIM-swapping attack that nearly derailed his life, why product security is no substitute for personal security, and how CyberHealth is treating executive cyber risk the same way medicine treats personal health — with measurement, personalized care plans, and ongoing monitoring.
May 22, 2026 | ITBriefcase.net Why it matters: NGINX Rift CVE-2026-42945 (CVSS 9.2) disclosed May 13 revealing 18-year-old heap buffer overflow in ngx_http_rewrite_module affecting NGINX versions 0.6.27 through 1.30.0 enabling unauthenticated remote code execution,...
April 24, 2026 | ITBriefcase.net Why it matters: LMDeploy AI toolkit CVE-2026-33626 (CVSS 7.5) exploited within 12 hours 31 minutes of GitHub advisory publication April 21, demonstrating AI infrastructure vulnerabilities weaponized faster than traditional patch...
New controls, governed agents, and an open SDK give teams the tools to enable AI at scale — without losing visibility or control April 23, 2026 — Zapier today announced a major expansion of its enterprise governance capabilities, giving IT and security teams a...