Keeping valuable customers happy is the key to any good business plan. Creating satisfied customers is a challenge in any environment, however, and requires a focused approach to customer relationships. Soffront Software recently examined this topic, focusing on the...
The latest in Social Media
Jun 9, 2011
SOURCE: AFSÂ Technologies AFS Technologies, Inc. ("AFS"), the leading provider of software solutions to trading partners throughout the food and beverage channel, announces the release of a cloud-based version of EasyOperatorâ„¢, the industry's leading CRM for brokers...
May 10, 2011
Have you relied heavily on spreadsheets or Microsoft Outlook to manage your customer accounts? If so, how has this worked over time as your business has grown? Do you find yourself spending more time managing the system than you do your customers? If this is the case,...
Apr 26, 2011
A survey conducted by Really Simple Systems has revealed that many small and medium-sized businesses are embracing social media as a means of conducting business. From a sample of 862 respondents —the majority from small and medium-sized organizations with less than...
Apr 20, 2011
Hoping to grab its slice of the increasingly lucrative market for cloud-based customer relationship management software, CRM provider Maximizer Software this week announced Maximizer CRM Live, the on-demand version of its flagship offering. Maximizer CRM Live features...
Apr 13, 2011
What's interesting to me in all this is what I see as a Microsoft renaissance. After years of bumbling with a patchwork of applications, including a homegrown CRM package that took a long time to gel, Microsoft is beginning to line up its ducks with a consistent...
Feb 9, 2011
Over the course of too many years, I've said that you can't make a user interface that's too easy for users. But cloud-based software vendors have essentially done just that. System setup is now deceptively simple, and too many sales pitches tell stories of how users...
Feb 1, 2011
CRM cloud computing is a promising field, but it has yet to be efficiently explored by enterprise-level players. Companies still have apprehension over issues such as integration, availability, security and costs. How these concerns are addressed by IT vendors will...
Jan 18, 2011
Users of the cloud-hosted version of Microsoft's customer relationship management software, Dynamics CRM, will be the first to get their hands on the latest version, the company has announced. Microsoft Dynamics CRM 2011 will be available for on-premises deployment...
Jan 11, 2011
SOURCE: BusinessWire Verecloud (OTCBB:VCLD), which enables communications service providers (CSPs) to capture market share in the emerging cloud computing services business, and Intalio, the Cloud Company, today announced a partnership to include Intalio’s Cloud...
