Users of the cloud-hosted version of Microsoft’s customer relationship management software, Dynamics CRM, will be the first to get their hands on the latest version, the company has announced. Microsoft Dynamics CRM 2011 will be available for on-premises deployment from February 28, but cloud customers can start using it today. As well as the new software, the cloud service has been given new reach: previously available only in the US, Canada, and Puerto Rico, the Microsoft-hosted version is now available in 40 countries and 41 languages.
Highlights of the new version include a “next-generation” Outlook-like client (as well as browser-based and mobile access), connectivity with SharePoint and cloud services, and real-time dashboards and analysis features to provide easy access to up-to-date information.
