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Microsoft Azure Marketplace Adds TOPdesk Service Management Solutions

June 18, 2015 No Comments

SOURCE: TOPdesk

ORLANDO, Florida — June 17, 2015 – TOPdesk, a leading global provider of service management solutions for IT, facilities management and eHRM help desks, is now available as a virtual machine in the Microsoft Azure marketplace. Azure customers can now quickly and easily deploy TOPdesk’ solutions through their Azure account, giving them all the benefits of accessing the solutions in the cloud, and access to TOPdesk’s best practices.

TOPdesk currently helps more than 4,000 customers support their companywide processes, and create broader organizational efficiencies by streamlining their clients’  call management, asset management and workflow management procedures. TOPdesk’s solutions, all of which are available through Microsoft Azure, allow organizations of all sizes – small to enterprise – the ability to create a single desk that can process all calls and support requests through a shared service model. With TOPdesk’s service management solution, all supporting departments can easily log and track calls, allocate tasks and manage outcomes of each request through a single solution.

Running on Azure’s infrastructure, customers can benefit from TOPdesk’s best practice database – crafted based on years of experience and feedback from customers, and The

TOPdesk solution includes the software’s most praised features and modules, including the self-service portal and extensive reporting capabilities for organizational and departmental leaders.

Wolter Smit, TOPdesk CEO, states: “This is a great opportunity for our organization to better serve and support our clients. Easy deployment and simple implementations have always been key factors for TOPdesk’s success. Moving TOPdesk to the Azure marketplace makes it even easier for our customers to access our tools, which remain among the world’s most trusted service management solutions.”

To learn more about TOPdesk, the capabilities of its service management solutions, and its entrance to the Microsoft Azure marketplace, please visit www.topdesk.com.

About TOPdesk

TOPdesk develops, sells, implements and supports software that helps organizations efficiently organize their services. Our software supports service desks and other service departments in performing and managing their tasks.

TOPdesk was founded in 1993 and has performed more than 5,000 implementations in more than  45 countries. In addition to the headquarters in Delft, the Netherlands, TOPdesk also has offices in London (Great Britain), Antwerp (Belgium), Ballerup (Denmark), Budapest (Hungary), Kaiserslautern (Germany), Orlando (US) and São Paulo (Brazil). TOPdesk currently has more than 450 employees.

 

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