How Unidesk’s rendition of desktop virtualization has helped the Department of Children and Families in Wisconsin

An article by the well-known writer, William M. Bulkeley, offers an interesting view of how Unidesk’s rendition of desktop virtualization has helped the Department of Children and Families in Wisconsin. Thanks for the submission, Bill.

Users started to complain after Wisconsin’s Department of Children & Families began installing virtual desktops last fall. Social workers, administrators and call-center employees alike were miffed because every time the IT managers updated software or installed patches, the users lost any short-cuts, desktop wallpaper or application icons they had added to customize their computers. To fix the problem, IT managers installed a new software solution called Unidesk that manages virtual desktops and preserves user applications and interface choices even when the back end is changed. Now with 350 virtual desktops installed, the department is confidently planning to add up to 600 more by July.

Read more of Dan Kusnetzky’s blog post