Inside the Briefcase
How To Support Your Customers With Twitter
December 9, 2011 No Comments20% of Twitter users are seeking customer support! Learn how to quickly integrate Twitter into your support department and optimize your help desk for social media.
Today, customers are engaging with brands through multiple channels including email, voice, online chat, forums, knowledge bases and social networks. In fact, each month almost 20 percent of people who use Twitter are seeking customer support from a business. Download this white paper to learn how to quickly integrate Twitter into your support department, streamline your whole customer service experience and bolster your team’s effectiveness.
