Drive Efficient Client Relationships – Using CRM to Focus on Clients and Generate Lasting Value
November 4, 2010 No CommentsIn an industry with decreasing product differentiation and increasing client sophistication, financial services firms are facing an uphill battle to make themselves and their products stand apart from the competition. However, by employing a customer centric business strategy that focuses on your customers’ needs and preferences, your organization can begin to move ahead of competitors facing the same pressures.