Data Governance and the Social Enterprise
December 1, 2010 No CommentsIn his blog post Socializing Software, Michael Fauscette explained that in order “to create a next generation enterprise, businesses need to take two concepts from the social web and apply them across all business functions: community and content.”
“Traditional enterprise software,” according to Fauscette, “was built on the concept of managing through rigid business processes and controlled workflow. With process at the center of the design, people-based collaboration was not possible.”
Peter Sondergaard, the global head of research at Gartner, explained at a recent conference that “the rigid business processes which dominate enterprise organizational architectures today are well suited for routine, predictable business activities. But they are poorly suited to support people who’s jobs require discovery, interpretation, negotiation and complex decision-making.”