Cloud Computing Makes Users of Us All

Here’s yet another reason cloud computing is not a new idea: For users, corporate computing has always been a cloud. Users have applications they rely on to do their jobs; they load data to crunch on; they interact digitally with coworkers, clients, and partners — and all of it comes from this amorphous blob known as IT. Without this stuff, most of them would have nothing to do.

That obliviousness, for better or worse, defines the relationship between users and IT: From their desks, users look down the hall toward IT and see … nothing. Night-vision goggles can’t help, nor would a bridge allow them to cross the chasm and instantly discover what IT is about.

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