6 Key Reasons to Use Taxi Applications

Featured article by Ritesh Patil, co-founder of Mobisoft Infotech

Uber has been on a roll! With a presence in over 60 countries and an ever increasing user base, Uber has its own charm. Statistics suggest that this taxi company has had customers take so many trips in it in the last five years, that one could take a trip to Saturn with that distance travelled.

Taxi apps are popular, and countries like India, with the second highest population in the world, is a paradise for taxi app company.

How Does it Help you?

Imagine you standing amidst chaotic traffic and no transport. You have a long way to go home and the metered taxis won’t take you. The buses are now far and between. You take your mobile out and after some quick typing you are a much relieved man.

A radio taxi has been booked and is on its way to pick you up. Welcome to the new age of app based transport. Where comfort meets technology.

So why is it so popular? Let us find out.

1. Affordable

Other than extreme rush hours, app based taxis are economical. Irrespective of weather conditions or destinations, these transport services have regimented pricing and will not ask you to pay for something not provided.

2. Customer experience

Gone are the days of rude drivers and run down cabs. New age rides are posh, sleek and comfortable. The drivers are trained to be courteous and the travel refreshing. App based taxis rely on customer feedback to continuously improve their services. They have a system to rate the driver too. This keeps the drivers motivated enough to perform their responsibilities well.

3. Safe and sound

App based cabs are some of the safest modes of transport currently available. The drivers, as mentioned earlier, are trained in enhanced customer experience. The drivers are properly and thoroughly background checked professionals with no past criminal records. Moreover, app based cabs are always on the GPS with their parent organization. So locating them is never an issue.

4. Direction finder

Thanks to G.P.S technology, wait times have become much shorter and more accurate. Moreover, exact locations can now be reached hassle free, thanks to the map onscreen. The smart and intuitive traffic management systems also help you avoid rush hour traffic and devise of paths and routes to cut down on travel time.

5. Payment Mode

There are various payment modes to choose form for the customer. One can pay cash, from the online wallet and even credit cards. The passenger is spoilt for choices while it comes to payment for the ride.

App based cab services is the future of travel. Gone are the days when you wait endlessly for a taxi and finally when you get one, the driver rejects you. With this technology, drivers need to write relevant reasons if they ever happen to reject a ride. The system is transparent and the methodologies tech based.

6. Experience counts

The cab drivers are experienced. They bring to the job years of traffic and route knowledge. Their expertise in driving cars is unparalleled and they are also trained in the art of superior customer service.

The app based taxi services do have their own shortcomings but that is so irrelevant in the larger context. From wait times shortening to smiling drivers, Positive travel experience to ease of payment.

Making the Right Noise

Companies like OLA, Uber and Taxi For Sure are taking the game to a few notches higher with their superior and customer friendly product. Their revenue model varies as per their business model. Moreover, technology allows you to book a cab form the comfort of one’s home and not running around on the street frantically searching for a taxi.

Some trivia regarding Uber and the spread of the tech based transport

* Uber operates in around 60 countries and over 300 cities globally.

* 14% of Uber’s drivers globally are female.

With the rise of smart phones and penetration of the internet, app based products have become a way of life. The more time will advance, the more will these forms of transport rule the road.

Author’s Bio:

Ritesh Patil [Twitter] is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on mobile application. He works in an application development company.