It’s not just about whether Unified Communications service works or not—it’s also about how it works. One instance serves all customers—simultaneously.
Furthermore, you create code to separate tenants—but you don’t sacrifice any functionality.
Key takeaways about multi-tenant platforms:
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**They are more scalable from a Unified Communications service load perspective
**They contain built-in fault tolerance that multi-instance platforms don’t have
**Developing and managing multi-tenant platforms is much easier, because there’s only one code base and all tenants are on the same version
**You need integrated B/OSS to create a scalable cloud Unified Communications solution
**The vast majority of successful cloud/SaaS companies have multi-tenant architecture
