The Strange Bedfellows of CRM: How to Connect Your Cloud Data

Oct 28, 2011 | Cloud, Social Media

SOURCE: ReadWriteWeb

With the announcement by Oracle of their acquisition of RightNow earlier this week, it has brought about some strange bedfellows on how their mutual customers can connect up disparate CRM and other SaaS-based customer support systems. Indeed, at the center of the integration between Oracle and RightNow’s technologies lies a product that is sold by IBM called WebSphere Cast Iron Cloud Integration. Let’s look a bit more closely at what is going on here.

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Why Executives Are the #1 Cybersecurity Vulnerability in Your Company

Why Executives Are the #1 Cybersecurity Vulnerability in Your Company

What happens when a venture capitalist gets surgically targeted by cybercriminals? He builds a company to make sure it never happens to anyone else. Jeremy shares the SIM-swapping attack that nearly derailed his life, why product security is no substitute for personal security, and how CyberHealth is treating executive cyber risk the same way medicine treats personal health — with measurement, personalized care plans, and ongoing monitoring.

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