The report assessed 20 global vendors to guide decision makers to select a business process automation platform. Gartner defines BOAT as a consolidated software platform that delivers enterprise process automation by enabling capabilities including orchestration of business processes, enterprise connectivity, low-code development, and agentic automation.
“We’re thrilled to be recognized in the Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies,” said Runki Goswami, CMO at Newgen Software. “To us, this recognition underscores our commitment to delivering a unified automation platform that empowers enterprises to orchestrate complex workflows, accelerate innovation, and unlock new opportunities in the AI-first era.”
NewgenONE, the company’s flagship AI-enabled platform, combines process orchestration, content intelligence, low-code application development, and automation capabilities to enable enterprises to build agile and scalable digital ecosystems. The platform supports document-centric workflows, advanced case management, and seamless integration with legacy and modern systems, making it a strong fit for highly regulated industries such as banking, insurance, government, and healthcare.
We perceive that we have been recognized for our core strength – the capability to unify content management, case management, and automation on a single platform.
The company continues to invest in expanding its AI and agentic automation capabilities, enabling organizations to automate complex, document-heavy processes at scale while maintaining regulatory compliance and operational excellence.
Disclaimer:
Gartner, Magic Quadrant for Business Orchestration and Automation Technologies, By Saikat Ray, Tushar Srivastava et al., 15 October 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Newgen Software
Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, communication management, and AI-powered capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud.
To learn more, visit www.newgensoft.com
