New Survey Shows Significant Revenue Opportunities From Improved Customer Service for Financial Services Firms

Oct 19, 2010 | Cloud, Social Media

Pegasystems Inc., the leader in Business Process Management (BPM) software solutions and a leading provider of customer relationship management (CRM) solutions, today unveiled survey results that underscore the growing importance of customer service in corporate banking. The findings, part of a joint survey conducted by Finextra Research and Pegasystems polling banks and corporations, show a significant market shift.

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Why Executives Are the #1 Cybersecurity Vulnerability in Your Company

Why Executives Are the #1 Cybersecurity Vulnerability in Your Company

What happens when a venture capitalist gets surgically targeted by cybercriminals? He builds a company to make sure it never happens to anyone else. Jeremy shares the SIM-swapping attack that nearly derailed his life, why product security is no substitute for personal security, and how CyberHealth is treating executive cyber risk the same way medicine treats personal health — with measurement, personalized care plans, and ongoing monitoring.

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