In the discussion below, Rajesh Ganesan from ManageEngine talks about the move to help IT provide more value by fusing the IT service desk with the tools needed to create business applications and services for their end users. Q. The ServiceDesk Plus On-Demand team...
The latest in Security
Nov 4, 2013
SOURCE: Bluelock Learn how cloud-based disaster recovery allows you to protect and recover your apps and data. Disasters happen, especially when it comes to technology. Hurricanes, floods and viruses are all well known, but we took a look at a lesser-known...
Oct 28, 2013
In recent years, cloud computing has increasingly become a part of our day to day lives and yet many people are still wary of embracing the new technology. One of the major concerns that is behind this reluctance is security. The cloud is often perceived as...
Oct 22, 2013
SOURCE: IBM ARMONK, NY – OCTOBER 22, 2013 - IBM (NYSE: IBM) today announced a new cloud solution that combines software analytics and cloud security services to fend off web-based Distributed Denial of Services (DDoS) attacks for organizations doing business on the...
Sep 25, 2013
The world is a different place today than it was 5, 10, 15, and certainly 50 years ago. Forget about sending a letter through the mail; simply finding a stamp can prove to be a Herculean task. For those born after 1985, a stamp is a small piece of paper that is...
Sep 23, 2013
In Parts I and II of this series, we talked about performance and security as vital components of a successful cloud infrastructure – as well as best practices to build the most secure, high-performing environment possible. This probably wasn’t a surprise to anyone,...
Sep 18, 2013
Featured Article By Dan Tully, Executive Vice President, Conduit Systems Recent research shows 56 percent of information workers use devices that are unsupported by the network because their employer does not provide devices with similar capabilities – a fact that...
Sep 16, 2013
In just a few short years, cloud has gone from an IT buzzword filled with promises of mega savings and simplified systems maintenance and control to the catalyst that will fuel IT spending through 2017. The cloud, according to recent research, has successfully moved...
Sep 11, 2013
In the following interview, Dennis Empey, chief information security officer at Echopass Corporation, discusses the serious risks to cloud-based contact centers – and what you should be doing today to protect your customers. Q. What’s driving the need for cloud...
Sep 10, 2013
Cloud computing may sound like the next big technology fad that only large companies with an IT budget can afford to experiment with, but the truth is completely the opposite. In today’s fast-paced business world where software and technology are critical to...
