Inside the Briefcase


New Google Feature Points Out Holes in China’s Firewall

New Google Feature Points Out Holes in China’s Firewall

When people in China use Google, they sometimes find certain words or phrases have been blocked by government censors. A new feature Google is offering users in China will point out which search words may be problematic and suggest...

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust

Choosing the right security solution is critical to the success of an online business. Look for trust-based security solutions that deliver protection and consumer peace-of-mind through cutting edge technology and integration with complementary third-party solutions.

Choosing a Cloud Hosting Provider with Confidence: Symantec SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers

Choosing a Cloud Hosting Provider with Confidence: Symantec SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers

In this must read white paper, “Choosing a Cloud Hosting Provider with Confidence: VeriSign SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers”, you will learn about cloud computing, the new opportunities, the new security challenges and...

WHITE PAPER:  Worst Practices In Business Intelligence: Why BI Applications Succeed Where BI Tools Fail

WHITE PAPER: Worst Practices In Business Intelligence: Why BI Applications Succeed Where BI Tools Fail

This paper provides insight into the top four worst practices for business intelligence

White Paper: Virtualization Business Benefits

White Paper: Virtualization Business Benefits

Tweet Intel and VMware discuss the business benefits of virtualization including the increased utilization of hardware resources by having more virtual machines per single server. Reducing hardware costs and data center footprint, virtualization enables businesses to save in energy...

Reduce Your Breach Risk: File Integrity Monitoring for PCI Compliance and Data Security

Reduce Your Breach Risk: File Integrity Monitoring for PCI Compliance and Data Security

This paper discusses the importance of file integrity monitoring (FIM), which facilitates the detection of malware as well as insider threats in identifying data breaches. It also discussed file integrity monitoring as a critical component of Payment Card Industry...

SAP Named Leader in Global CRM Software Market

SAP Named Leader in Global CRM Software Market

SAP AG (NYSE: SAP) today announced it has been named the overall market share leader in the worldwide customer relationship management (CRM) market. According to the Gartner, Inc. report, "Market Share Snapshot: CRM Software, 2011," SAP remained No. 1...

Whitepaper: Benefiting from Server Virtualization

Whitepaper: Benefiting from Server Virtualization

Tweet Increasing the use of server virtualization is a top priority for small and midsize businesses. According to ESG’s 2010 Spending Intentions Survey, it is nearly tied as the top priority for SMBs over the next 12 to 18...

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation  – created link already

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation – created link already

Many newer UPS systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that virtually no data centers actually use this mode, because of the known or anticipated side-effects. Unfortunately, the marketing...

Creating Order from Chaos in Data Centers and Server Rooms

Creating Order from Chaos in Data Centers and Server Rooms

Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. Whether the data center mess is created over years of mismanagement or whether the cable-choked...

Preventing Data Corruption in the Event of an Extended Power Outage

Preventing Data Corruption in the Event of an Extended Power Outage

Despite advances in computer technology, power outages continue to be a major cause of PC and server downtime. Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total solution, but power management software is also...

Virtualization and Cloud Computing: Optimized Power, Cooling, and Management Maximizes Benefits

Virtualization and Cloud Computing: Optimized Power, Cooling, and Management Maximizes Benefits

IT virtualization, the engine behind cloud computing, can have significant consequences on the data center physical infrastructure (DCPI). Higher power densities that often result can challenge the cooling capabilities of an existing system. Reduced overall energy consumption that typically...

How SMEs Can Tap into Real-time Business Intelligence

How SMEs Can Tap into Real-time Business Intelligence

Real-time business intelligence (BI) delivers information about business as it occurs.

Mozilla and Google ARMwrestle Microsoft

Mozilla and Google ARMwrestle Microsoft

Windows 8 will be built for both traditional PCs as well as devices that use ARM processors, like tablets. But ARM Windows devices won't allow the use of browsers other than Internet Explorer, and that decision has Mozilla accusing...

Internet Trust Marks: Building Confidence and Profit Online

Internet Trust Marks: Building Confidence and Profit Online

Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust...

Adding the Time Dimension to BPM

Adding the Time Dimension to BPM

Time is a critical element of the planning, oversight, and improvement of business processes. However, business process management (BPM) solutions have traditionally focused on other aspects of the BPM challenge, such as quality and governance. Time represents a vital...

White Paper: Architectural Strategies for Cloud Computing

White Paper: Architectural Strategies for Cloud Computing

Tweet Opportunities for improving IT efficiency and performance through centralization of resources have increased dramatically in the last few years with the maturation of technologies such as SOA, virtualization, grid computing, and management automation. A natural outcome of this...

Implementing Energy Efficient Data Centers

Implementing Energy Efficient Data Centers

This paper explains how to quantify the electricity savings and provides examples of methods that can greatly reduce electrical power consumption.

Sustainable Compliance: How to Align Compliance, Security and Business Goals

Sustainable Compliance: How to Align Compliance, Security and Business Goals

This white paper will examine some of the challenges that modern organizations face in their efforts to develop and adapt a compliance program to solve today’s needs and support new requirements in the future.

Address the Insider Threat of Privileged Users

Address the Insider Threat of Privileged Users

This white paper is divided into two sections. First it discusses the business issues around insiders, especially IT administrators. Second, it discusses how to reduce or eliminate many of the issues that are described through out the white paper.

The Challenges of Administering Active Directory

The Challenges of Administering Active Directory

This whitepaper outlines seven common challenges assoctaied with securely administering Active Directory, and provides helpful insight into what NetIQ can do to assist you with these difficulties.

Payment Card Industry X-Ray: File Integrity Monitoring

Payment Card Industry X-Ray: File Integrity Monitoring

To effectively deal with the broad and complex requirements of Payment Card Industry (PCI) data security, you need to break the elements apart to provide enhanced clarity. This document deals with file integrity monitoring for PCI, while providing technical...

Best Practices for an On-Demand CRM Implementation

Best Practices for an On-Demand CRM Implementation

Tweet Effective Customer Relationship Management (CRM) is critical to the success of your business, and it takes technology-enabled solutions. But the selection and deployment of a CRM solution often proves to be challenging for organizations with complex processes and...

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution

Most companies have a well-defined strategy that is intended to align the actions of all individuals, teams, and business units to achieve corporate goals. But when it comes time to execute, they can run into trouble. To close the...

Symantec Shows Largest Growth in SSL Certificates

Symantec Shows Largest Growth in SSL Certificates

Symantec Corp. today announced that it achieved the largest overall SSL certificate growth, with a gain of 10,400 total certificates, according to the January 2012 Netcraft Survey.

Web Tech helps businesses find their online comfort zone

Web Tech helps businesses find their online comfort zone

When Tammy Finch started her Web-Tech business 13 years ago, the online world was a far cry from the one that exists today. "It was really different then. There was no Google. When you put a website up, people...

The Future of Mobile Analytics is NOW

The Future of Mobile Analytics is NOW

Check out this presentation from Sapphire NOW Madrid by Steve Lucas, general manager, business analytics and technology, SAP, covering the latest on business analytics solutions from SAP for mobile devices.

WHITE PAPER: Decisions that Drive Success through Predictive Analysis

WHITE PAPER: Decisions that Drive Success through Predictive Analysis

Learn how decision management optimizes and automates high-volume decisions to create successful outcomes.

Free Aberdeen Group Research Report: Delivering a Seamless Customer Experience with Multi-Channel Support

Free Aberdeen Group Research Report: Delivering a Seamless Customer Experience with Multi-Channel Support

Access Your Complimentary Copy Today. This $399 Value Offer Expires 01/09/2012. The ability to deliver superior customer service and support across multiple channels isn't a requirement to be Best-in-Class. It is, however, a trait of leading organizations which are...

White Paper: Finding the Right Cloud Solutions for Your Organization

White Paper: Finding the Right Cloud Solutions for Your Organization

If you manage technology today, you know the story: everything is mobile, connected, interactive, immediate, and fluid. Expectations are high. On any given day, it's all about service delivery.





Briefcase Highlights


Inside the Briefcase

New Google Feature Points Out Holes in China’s Firewall

June 4, 2012 No Comments

When people in China use Google, they sometimes find certain words or phrases have been blocked by government censors. A new feature Google is offering users in China will point out which search words may be problematic and suggest alternatives. The move could ratchet up Google’s market share in China, but it could also draw the wrath of government officials.

Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust

June 4, 2012 No Comments

Choosing the right security solution is critical to the success of an online business. Look for trust-based security solutions that deliver protection and consumer peace-of-mind through cutting edge technology and integration with complementary third-party solutions.

Choosing a Cloud Hosting Provider with Confidence: Symantec SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers

June 4, 2012 No Comments

In this must read white paper, “Choosing a Cloud Hosting Provider with Confidence: VeriSign SSL Certificates Provide a Secure Bridge to Trusted Cloud Hosting Providers”, you will learn about cloud computing, the new opportunities, the new security challenges and how to ensure your data is safe.

WHITE PAPER: Worst Practices In Business Intelligence: Why BI Applications Succeed Where BI Tools Fail

June 3, 2012 1 Comment

This paper provides insight into the top four worst practices for business intelligence

White Paper: Virtualization Business Benefits

June 2, 2012 No Comments

Tweet Intel and VMware discuss the business benefits of virtualization including the increased utilization of hardware resources by having more virtual machines per single server. Reducing hardware costs and data center footprint, virtualization enables businesses to save in energy costs, while also increasing performance. Click here to learn more about this whitepaper

Reduce Your Breach Risk: File Integrity Monitoring for PCI Compliance and Data Security

June 1, 2012 No Comments

This paper discusses the importance of file integrity monitoring (FIM), which facilitates the detection of malware as well as insider threats in identifying data breaches. It also discussed file integrity monitoring as a critical component of Payment Card Industry Data Security Standard (PCI DSS) compliance, and shows how NetIQ addresses both security and compliance challenges through the NET IQ Change Guardian family of products.

SAP Named Leader in Global CRM Software Market

May 30, 2012 No Comments

SAP AG (NYSE: SAP) today announced it has been named the overall market share leader in the worldwide customer relationship management (CRM) market. According to the Gartner, Inc. report, “Market Share Snapshot: CRM Software, 2011,” SAP remained No. 1 with 19.3 percent of the total CRM market based on revenue for 2011, reflecting a 16.3 percent growth compared to 2010.

Whitepaper: Benefiting from Server Virtualization

May 29, 2012 No Comments

Tweet Increasing the use of server virtualization is a top priority for small and midsize businesses. According to ESG’s 2010 Spending Intentions Survey, it is nearly tied as the top priority for SMBs over the next 12 to 18 months. There are good reasons for this: virtualization can help reduce costs, simplify management, and improve […]

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation – created link already

May 27, 2012 No Comments

Many newer UPS systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that virtually no data centers actually use this mode, because of the known or anticipated side-effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost / benefit tradeoffs. This paper shows that eco-mode typically provides a reduction of 2-4% in data center energy consumption and explains the various limitations and concerns that arise from eco-mode use. Situations where these operating modes are recommended and contra-indicated are also described.

Creating Order from Chaos in Data Centers and Server Rooms

May 27, 2012 No Comments

Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. Whether the data center mess is created over years of mismanagement or whether the cable-choked data center is inherited, solutions for both quick fixes and longer term evolutionary changes exist. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder.

Preventing Data Corruption in the Event of an Extended Power Outage

May 26, 2012 No Comments

Despite advances in computer technology, power outages continue to be a major cause of PC and server downtime. Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total solution, but power management software is also necessary to prevent data corruption after extended power outages. Various software configurations are discussed, and best practices aimed at ensuring uptime are presented.

Virtualization and Cloud Computing: Optimized Power, Cooling, and Management Maximizes Benefits

May 26, 2012 No Comments

IT virtualization, the engine behind cloud computing, can have significant consequences on the data center physical infrastructure (DCPI). Higher power densities that often result can challenge the cooling capabilities of an existing system. Reduced overall energy consumption that typically results from physical server consolidation may actually worsen the data center’s power usage effectiveness (PUE). Dynamic loads that vary in time and location may heighten the risk of downtime if rack-level power and cooling health are not understood and considered. Finally, the fault-tolerant nature of a highly virtualized environment could raise questions about the level of redundancy required in the physical infrastructure. These particular effects of virtualization are discussed and possible solutions or methods for dealing with them are offered.

How SMEs Can Tap into Real-time Business Intelligence

May 16, 2012 No Comments

Real-time business intelligence (BI) delivers information about business as it occurs.

Mozilla and Google ARMwrestle Microsoft

May 15, 2012 No Comments

Windows 8 will be built for both traditional PCs as well as devices that use ARM processors, like tablets. But ARM Windows devices won’t allow the use of browsers other than Internet Explorer, and that decision has Mozilla accusing Redmond of restricting user choice and chilling innovation. The Firefox maker also raised questions about antitrust regulations. Google reportedly shares Mozilla’s concerns.

Internet Trust Marks: Building Confidence and Profit Online

May 11, 2012 No Comments

Increase your Web site’s potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust marks are to online businesses.

Adding the Time Dimension to BPM

May 9, 2012 No Comments

Time is a critical element of the planning, oversight, and improvement of business processes. However, business process management (BPM) solutions have traditionally focused on other aspects of the BPM challenge, such as quality and governance. Time represents a vital third dimension, enabling business users to gain additional control over their processes and creating the opportunity to predict how later stages in the process will be affected by changes introduced in the earlier stages.

White Paper: Architectural Strategies for Cloud Computing

May 2, 2012 No Comments

Tweet Opportunities for improving IT efficiency and performance through centralization of resources have increased dramatically in the last few years with the maturation of technologies such as SOA, virtualization, grid computing, and management automation. A natural outcome of this is what has become increasingly referred to as “cloud computing”, where a consumer of computational capabilities […]

Implementing Energy Efficient Data Centers

January 26, 2012 No Comments

This paper explains how to quantify the electricity savings and provides examples of methods that can greatly reduce electrical power consumption.

Sustainable Compliance: How to Align Compliance, Security and Business Goals

January 25, 2012 1 Comment

This white paper will examine some of the challenges that modern organizations face in their efforts to develop and adapt a compliance program to solve today’s needs and support new requirements in the future.

Address the Insider Threat of Privileged Users

January 25, 2012 No Comments

This white paper is divided into two sections. First it discusses the business issues around insiders, especially IT administrators. Second, it discusses how to reduce or eliminate many of the issues that are described through out the white paper.

The Challenges of Administering Active Directory

January 25, 2012 No Comments

This whitepaper outlines seven common challenges assoctaied with securely administering Active Directory, and provides helpful insight into what NetIQ can do to assist you with these difficulties.

Payment Card Industry X-Ray: File Integrity Monitoring

January 25, 2012 No Comments

To effectively deal with the broad and complex requirements of Payment Card Industry (PCI) data security, you need to break the elements apart to provide enhanced clarity. This document deals with file integrity monitoring for PCI, while providing technical guidance to help ensure PCI compliance before your auditor shows up.

Best Practices for an On-Demand CRM Implementation

January 17, 2012 No Comments

Tweet Effective Customer Relationship Management (CRM) is critical to the success of your business, and it takes technology-enabled solutions. But the selection and deployment of a CRM solution often proves to be challenging for organizations with complex processes and unique workplace cultures. And, of course, there are additional aspects to consider when implementing an on-demand […]

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution

January 17, 2012 No Comments

Most companies have a well-defined strategy that is intended to align the actions of all individuals, teams, and business units to achieve corporate goals. But when it comes time to execute, they can run into trouble. To close the gap between strategy and execution

Symantec Shows Largest Growth in SSL Certificates

January 13, 2012 No Comments

Symantec Corp. today announced that it achieved the largest overall SSL certificate growth, with a gain of 10,400 total certificates, according to the January 2012 Netcraft Survey.

Web Tech helps businesses find their online comfort zone

January 10, 2012 No Comments

When Tammy Finch started her Web-Tech business 13 years ago, the online world was a far cry from the one that exists today. “It was really different then. There was no Google. When you put a website up, people could find you very easily,” she said. Now some businesses are even forgoing websites altogether in favor of a presence on Facebook, said Finch.

The Future of Mobile Analytics is NOW

January 10, 2012 No Comments

Check out this presentation from Sapphire NOW Madrid by Steve Lucas, general manager, business analytics and technology, SAP, covering the latest on business analytics solutions from SAP for mobile devices.

WHITE PAPER: Decisions that Drive Success through Predictive Analysis

January 3, 2012 No Comments

Learn how decision management optimizes and automates high-volume decisions to create successful outcomes.

Free Aberdeen Group Research Report: Delivering a Seamless Customer Experience with Multi-Channel Support

December 30, 2011 No Comments

Access Your Complimentary Copy Today. This $399 Value Offer Expires 01/09/2012. The ability to deliver superior customer service and support across multiple channels isn’t a requirement to be Best-in-Class. It is, however, a trait of leading organizations which are looking to lead their customers to newer media of information discovery and service interaction.

White Paper: Finding the Right Cloud Solutions for Your Organization

December 30, 2011 No Comments

If you manage technology today, you know the story: everything is mobile, connected, interactive, immediate, and fluid. Expectations are high. On any given day, it’s all about service delivery.

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