In the following interview, Dennis Empey, chief information security officer at Echopass Corporation, discusses the serious risks to cloud-based contact centers – and what you should be doing today to protect your customers. Q. What’s driving the need for cloud...
The latest in Fresh Ink
Sep 10, 2013
Cloud computing may sound like the next big technology fad that only large companies with an IT budget can afford to experiment with, but the truth is completely the opposite. In today’s fast-paced business world where software and technology are critical to...
Sep 10, 2013
Hurricane season, flooding, tornadoes and other severe weather threats are a reminder of just how important it is to be prepared. In the event of a disaster, would your IT operations be back to business with the help of data centers that remain running amid the storm,...
Sep 9, 2013
In the interview below, Thomas Bakewell from Good Technology discusses Mobile IT in respect to the current Big Data revolution, and offers expert advice for organizations looking to create application workflows that are inherently secure. Q. In your opinion, how does...
Sep 9, 2013
Featured article by Kelly Ricker, SVP, Events and Education, CompTIA The IT channel has seen unprecedented disruption over the past few years. Surging enterprise demand for cloud solutions, mobility and business intelligence has left channel firms with a blunt choice:...
Sep 4, 2013
For federal government workers, it's a case of hurry up and wait. Mobile technology that enables federal employees to connect to work remotely can produce substantial productivity gains for government agencies, but progress has been slowed by an aging IT...
Aug 29, 2013
With tight budgets, many companies are looking for ways to reduce costs and be as efficient as possible. The IT department is frequently charged with the task to contain its costs, but for many IT managers their budgets are already heavily reduced. Finding those extra...
Aug 28, 2013
Keep your desktops close and your mobile devices even closer. This seemed to be one of the strongest messages coming out of the Black Hat 2013 security conference in Las Vegas: That the little mobile friend wedged in your pocket could prove to be a serious adversary...
Aug 15, 2013
Cloud computing can help a business run more efficiently, allow an end user to access information while on the go and, perhaps most importantly, help researchers battle cancer. The National Cancer Institute plans to sponsor three pilot computer clouds filled with...
Aug 14, 2013
SOURCE: Gravitant In my 7 years as the CTO of a $4 billion government IT agency, I spent a great deal of time strategizing what needed to be done to make the enterprise IT supply chain more flexible and efficient. We constantly struggled with how we could effectively...
