The latest in Featured White Papers

Taxing the Internet of Things

The growth of the Internet of Things (IoT) is staggering. Far from a consumer-only technology revolution, IoT stands to transform the very nature of numerous industries ranging from agriculture to manufacturing to transportation to oil and gas, to name just a few. But...

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Communications Tax Impacts of VoIP Services

VoIP service, or “Voice over Internet Protocol,” is officially pervasive throughout our work and consumer lifestyles. Whether communicating with far-away friends and family or keeping up with the non-stop demands of work, we rely on VoIP audio and video communications...

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The ASD Essential 8 and Ivanti

What It Is, Why It Matters, How We Help What Is the Essential 8 as Defined by the ASD? “The Australian Signals Directorate’s (ASD) Strategies to Mitigate Cyber Security Incidents is a prioritized list of practical actions organizations can take to make their computers...

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ebook: Roadmap to Service Desk Automation

Avenues for unburying the service desk, turbo - charging user satisfaction, and fulfilling your role as a strategic resource Your Guide to Eliminating the Roadblocks Higher user expectations. Greater demand. More responsibility. But no increase in staff or money....

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