Are CRM Solutions Soon To Be Displaced By Dynamic BPM?
October 14, 2011 No CommentsTweet As I mentioned in a blog post last April, in the midst of the buzz in the CRM technology world about “social” and “mobile,” I continue to see rising demand for customer management solutions that have a strong core of workflow and business process management capabilities. I call this phenomenon “CRM meets BPM.” I […]
Featured Blogs