Inside the Briefcase






Briefcase Highlights


Blogs

New in Applications Manager: Improved java transaction monitoring, iPhone app & more

June 20, 2012 No Comments

Introducing APM Insight (for Java) – which gives you unmatched visibility into J2EE web transactions, user satisfaction measurements with Apdex scores, transaction traces and performance metrics of all Java/ J2EE components starting from EJB to URLs to SQL queries. And all this is combined with better troubleshooting capabilities.

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Newegg, Norma and the Case of the Squealing Linux PC

June 18, 2012 No Comments

With all the recurring debates and “year of” discussions that tend to take place on a regular basis here in the Linux blogosphere, it’s hard not to suffer frequent pangs of deja vu even on the best of days. Last week, however, was not the best of weeks, at least not for one Linux user by the name of Norma, who had an experience eerily reminiscent of one Linux Girl remembers writing about back in 2010.

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Data Breach at LinkedIn: Time to Seriously Consider Using a Password Manager!

June 14, 2012 No Comments

Just in the last post, we were discussing how even some of the world’s mightiest enterprises were falling prey to hackers. Now comes the bad news about the security breach in LinkedIn! Reports claim that over 6.46 million hashed passwords stolen from LinkedIn have been published on a Russian forum. In a blog post, LinkedIn has confirmed the security breach, but remains silent on the magnitude: “We can confirm that some of the passwords that were compromised correspond to LinkedIn accounts. We are continuing to investigate this situation”, says the post.

The LogiXML Semi-Serious BI Survey for IT

June 11, 2012 No Comments

These days, everyone is griping talking about business intelligence. Business users are all clamoring for better insight into their data, and their demand is growing. And oh, by the way, it’s IT’s job to deliver it. We feel your pain. So help us know more about what IT professionals like you are REALLY thinking when it comes to BI….

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Oracle Continues Getting Social

June 11, 2012 No Comments

Oracle added to its growing portfolio of social-media software Tuesday by agreeing to buy Collective Intellect, a maker of analytics tools that monitor consumers’ activity across social media. The purchase comes less than two weeks after the technology giant bought Vitrue, which helps marketers publish and monitor social-media content. The company didn’t disclose financial terms for either deal.

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Dangerous Concessions: Red Hat, Fedora and the Secure Boot Shocker

June 11, 2012 No Comments

Well it’s been a jubilant few weeks here in the Linux blogosphere, thanks largely to some of the spectacularly sane decisions coming out of the tempestuous case of Oracle (Nasdaq: ORCL) v. Google (Nasdaq: GOOG).

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LogiXML’s Best Kept Secret: Self-Service & Full-Service Analytics

June 4, 2012 No Comments

Launched more than nine years ago, our flagship product, Logi Info, has been adopted by more than 1,000 organizations worldwide to address reporting and analytics challenges across all industries. Most customers choose LogiXML for the ability to quickly assemble and embed custom web-based analytical applications. However, more and more customers are finding our out-of-the-box “Super Elements” instrumental in quickly addressing “last mile” needs where some users want a more flexible sandbox to perform ad-hoc analysis and reporting in a self-service manner.

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BonitaSoft CEO Selected to Speak at O’Reilly Open Source Convention

June 1, 2012 No Comments

BonitaSoft, the leader in open source business process management (BPM), today announced that Miguel Valdés-Faura, Chief Executive Officer, has been selected to speak at the O’Reilly Open Source Convention (OSCON) on July 17th in Portland, Oregon. Miguel will share his observations on how to build a successful open source software business based on his experience with his company BonitaSoft, which he founded in 2010 and has since expanded internationally with a customer base of over 350 organizations.

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CRM By The Numbers

May 29, 2012 No Comments

Numbers consistently drive the business of selling. Sales managers love numbers, and have different ways to use them to demonstrate the success of their team through conversion rates, sales growth and just about anything that can be converted into a digit. However, the metrics are only as valuable as the methodology behind the measurements. If the underlying method is misaligned, none of this matters.

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Oracle’s Patent ‘Disaster’: Beginning of a Bright New Era?

May 29, 2012 No Comments

It’s been an eventful year already here in the Linux blogosphere, but it seems fair to say few events have drawn as much attention as the Oracle (Nasdaq: ORCL) v. Google (Nasdaq: GOOG) trial. Bloggers have been discussing it for weeks already, of course, but developments last week brought forth nothing less than dancing in the streets of the Linux blogosphere.

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Some Thoughts on BI and the Cloud

May 25, 2012 No Comments

I recently had the opportunity to participate in a panel on Business Intelligence in the Cloud at the SIIA All About the Cloud event in San Francisco. I thought I’d take some time to share a few thoughts about LogiXML’s work in the cloud and where I see the discussion headed with regards to BI in the cloud. There are a number of key areas where BI projects are impacted by the cloud.

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We’ll Just Pull All the Data In Memory

May 23, 2012 No Comments

As a BI practitioner, I always shutter to hear the un-nuanced pronouncements made by the marketing machine faction of our industry. I suppose it is the same with any industry, particular in technology. All the practitioners cringe when they hear blithe statements that mislead and misguide, and result in our customers coming to us and asking for the impossible – and getting mad when we squash the hype.

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LogiXML Versus [Along with] Microsoft

May 22, 2012 No Comments

While, like most people, I have become accustomed to averting my eyes from online ads, I do click a banner ad every now and again. Yesterday, this ad for Microsoft Internet Explorer caught my eye. The heading states, “See how Internet Explorer beats other browsers. No, seriously.” You have to love self-deprecating advertising. I found this rather amusing.

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Who Loves Ya, Linux Baby?

May 21, 2012 No Comments

If there’s anything important in this competitive world, it’s the ability to tell one’s friends from one’s enemies. We here in the Linux blogosphere tend to be pretty good at that, but recently a surprising turn of events left us befuddled. Namely: Mozilla’s decision to leave Linux support out of the initial release of its upcoming Web Apps marketplace.

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Whatever You Want, Miro Finds It, Gets It, Plays It

May 16, 2012 No Comments

Miro is an aggregator and viewing app that does it all. It’s a BitTorrent client and a fully-featured podcast catcher. It’s handy at finding and downloading many types of online media. Its built-in HD video player handles a large variety of file types. Miro Guide helps you find content, and the app can help sync media on multiple computers. Miro seems to have a bit of an issue with Flash Player, though.

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To GNU or Not to GNU? That Is the Question

May 10, 2012 No Comments

There’s no denying the incendiary nature of the topic of desktop Linux, which tends to gets rehashed in heated detail every so often both on these pages and beyond. What some may not remember, however, is that there’s another recurring Linux subject that can be equally controversial. It hasn’t appeared in some time, but apparently some slow fires have been burning all along, because they just flared up anew.

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Who’s Afraid of a Big, Bad Hacking Story?

May 7, 2012 No Comments

It’s been a cheerily good spring for FOSS fans here in the Linux blogosphere, so we may perhaps be forgiven for our utter shock and disbelief at the affront recently committed against us by a certain brick-and-mortar purveyor of books and magazines.

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Ubuntu Linux 12.04: Microsoft’s Worst Nightmare?

May 4, 2012 No Comments

I’m confident that any version of Ubuntu released in the last five years will have absolutely no problem beating [Windows 8],” said Slashdot blogger Barbara Hudson. Of course, “after the success of Windows 7, this is Microsoft snatching defeat from the jaws of victory,” she added. “What’s the logic? Did Steve Ballmer secretly invest a fortune in Apple stock or something? Off his meds? Run out of chairs?”

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Linux and Gaming: Full Steam Ahead

April 30, 2012 No Comments

There’s been virtually continuous cause for celebration here in the Linux blogosphere over the last month or so, but it seems safe to say that few news items have caused quite as much jubilation as what greeted one tidbit last week, in particular.

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Delivering Inspiring Customer Interactions takes More than CRM

April 27, 2012 No Comments

I’ve written before about using CRM to deliver highly personalized services, and to enhance customer intimacy. Ideally, we aim to meet customers with precisely the right offer, delivered at precisely the right time, and at precisely the right price and conditions. CRM solutions can facilitate this, but only if the right information is coming into the solution. Moreover, it can facilitate this only if it can sort through and connect all that information and expose the opportunities that you seek.

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Why LogiXML is Clearly Preferred Over Crystal Reports

April 24, 2012 No Comments

We are fortunate that customers share with us their experiences with other dashboard and reporting applications, as well as with LogiXML technology. Such information is invaluable for numerous reasons, not the least of which is managing our product roadmaps. We’ve had many customers tell us of their trials and tribulations with Crystal Reports. Additionally, our own Business Intelligence Consultant, Nicholas Keune, has extensive experience with Crystal prior to recently joining LogiXML. Nick shared his insight in a recent webinar, recording available here.

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Location-Awareness for Business Intelligence Apps

April 24, 2012 No Comments

If you carry a smartphone, you might take for granted all of the location-based services that you have access to. Weather forecasts, local headlines, finding stores or restaurants, are just some of the ways you can leverage your location to harness relevant information and data. Every day, business becomes increasingly mobile, leveraging a wide variety of connected devices, phones, tablets, netbooks, laptops, etc.; BI applications that recognize the location of the user can be a great at providing the most meaningful data, reports, and analysis wherever your users in the field might be.

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Cars and FOSS: Sweet Ride, or Crash in the Making?

April 17, 2012 No Comments

Tweet SOURCE: TechNewsWorld With the frequent focus on mobile machinations and desktop deliberations here in the Linux blogosphere, it would be easy to assume that all else in the FOSS fiefdom is relatively conflict-free. Easy, perhaps — but dead wrong, nonetheless. Case in point: cars. There’s a growing movement to apply the open source model […]

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Who Cares About Software Freedom?

April 12, 2012 No Comments

Well it’s been a disconcerting kind of week here in the Linux blogosphere, not least because of all the darn construction going on down at the Google+ Grill. First it was the hammering giving Linux Girl a headache. Then, on Wednesday, she walked in after lunch and could barely recognize the place. What is this interface sorcery, she wants to know?

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OpenSUSE, Linus’ Daughter, and a Question of Security

March 8, 2012 No Comments

There’s nothing like a rant to get the conversational ball rolling here in the Linux blogosphere, and if it can be a rant from Linus Torvalds himself, well, it doesn’t get much better than that.

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Project Management Meets CRM in the Cloud

February 10, 2012 No Comments

More often than anyone cares to admit, salespeople are selling a services capability that doesn’t exist — at least not yet. This is usually because the customer has asked for something unique or the services group within the organization doesn’t have the capacity available to support that particular request.

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WebOS Swings Along the Open Road

February 2, 2012 No Comments

When HP (NYSE: HPQ) announced late last year that it would open source webOS, it was hard not to be skeptical. After all, it would be all too easy for a company to whitewash its own abandonment of a project by grandly “donating it to the community.” – blog by Katherine Noyes

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CRM Watchlist 2012 Winners – Customer Service Strikes Again

January 31, 2012 No Comments

The funny thing is that for all kinds of reasons, customer service has been the lynchpin for what we’ve all called Social CRM. That means going well beyond the contact center and well beyond the ordinary customer service interactions that we’ve come to…. love/hate/pick one.

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CRM Watchlist 2012 Winners – The Generalists

January 20, 2012 No Comments

Today, we start with the generalists. These are the ones who provide more than just one of the pillars of CRM (sales, marketing, customer service) and, in two of the three cases, CRM itself is just one of their offerings in a larger enterprise suite. Interestingly those two, Infor and NetSuite both apparently are reinvigorated about CRM and are pushing it a bit more forward as a lead element of their enterprise suite – though I’d say this was the case more for Infor than NetSuite.

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All Hail Debian, King of the Web Server World

January 19, 2012 No Comments

There’s nothing like a popularity contest to elicit a wide array of opinions — particularly those of the opposing kind — but recently an example appeared in the Linux blogosphere that seems to be something of an exception.

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