How Eat’n Park Drives a Better, Lower-Cost Guest Experience

Serving more than 50 million guests per year, Eat’n Park Hospitality Group (EPHG) is passionate about delivering a fantastic experience for every guest, every day. This is why it has adopted a culture that’s focused on people: its customers, its communities, and its employees. As EPHG’s core values state, “Our marketplace, our guests, and our world are always changing, and we must continually look for ways to improve.” That’s a key reason why this restaurant and contract dining company is driven to embrace new technologies.Introduced in 2014 to enable EPHG to dramatically improve operational efficiencies, Ivanti®Identity Director has had rapid impact. After using Ivanti Identity Director to connect EPHG corporate offices with its nearly 200 locations, the company has:

  • Increased the speed at which new employees are onboarded
  • Enhanced security and compliance for employee offboarding
  • Streamlined the fulfillment of managers’ service requests
  • Reduced the overall workload on IT

Read the case study to understand how Eat’n Park has improved their onboarding and offboarding and more.

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