Homeloans Management Ltd Calls on IBM Business Process Management Solution to Minimise Risk in Credit Management

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Homeloans Management Ltd Calls on IBM Business Process Management Solution to Minimise Risk in Credit Management

July 22, 2011 No Comments

SOURCE: IBM

IBM (NYSE:IBM) today announced that Homeloans Management Limited (HML) is using IBM Software to improve business processes across its credit management, call centre and for all customer mortgages.

Market conditions and strict FSA rules around ‘treating customers fairly’ prompted HML to invest in the technology, IBM WebSphere Lombardi Edition, to streamline and accelerate its existing business processes. HML needed an agile and flexible system that could be customised rapidly to meet ever-changing FSA requirements.

Business Process Management (BPM) software and services from IBM help organisations optimise business performance by discovering, documenting, automating, and continuously improving business processes to increase efficiency and reduce costs.